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Thoughtfully Ruthless®

Elon Musk Is Wrong About Needing 40 Hours In The Office

June 6, 2022 Val Wright
Office

Is it detached and delusional to expect those who have worked remotely in the past two years to return to the office for 40 hours a week? 

Or… are Musk’s words a dose of cold reality because he is right to believe that employees “pretend to work” when they are not in a corporate office?

I’m still wondering what the real reason is that Musk would state that everyone has to be back at the office for 40 hours each and every week and failure to do so would be considered as their resignation. Perhaps he was hoping to create some additional attrition to achieve the 10% headcount cuts he said were needed?

Can the multi-billionaire entrepreneur father of seven, really be that detached from the sentiment and practicalities of the current world of work?

Musk shock tactics aside, you might not be surprised that he isn’t the only executive right now who thinks along these lines. It is certainly the minority from the conversations I’ve been having with CEOs, boards, and executives across many countries, but there are those who agree with Musk and the need to return physically to a regular office location. 

The trouble is, those companies who are forcing it are seeing how effective that strategy is going: Empty offices with minimal employees showing up and those who do are frustrated that they battled their commute to sit in an office on video calls with their remote colleagues and no difference of experience, connection, or communication. Not exactly encouraging. 

What is encouraging is the in-depth report The Reinvention of Company Culture published this week which is backed by significant surveys, data, and analytics. This report shows just how the world of work is changing and some immediate practical ideas. 

(Perhaps Musk and his executive team could benefit from taking a moment to read it!)

All 67 pages is worthy of your time to read, but for those as impatient as me I’ve included my favorite parts here:

Flex to the max: The old way of working is history as flex culture takes hold 

  • In the future, one-size-fits-all is not likely to fit anyone.

  • “Having everyone in one office space, 9 to 5, seems out of date now,” says Paddy Hull, vice president of the future of work at Unilever. “Flexibility is the way forward.”

  • Employees want flexibility in where, when, and how they work. And they’re more than willing to head out the door if their organization isn’t providing it.

  • “The people who are satisfied that their organization does a good job providing work flexibility in terms of time and location,” says Justin Black, head of people science at LinkedIn, “are 2.6 times more likely to be happy working at their company and 2.1 times more likely to recommend that others work at their employer.”

Flexibility also serves as a forcing function that drives companies away from presenteeism and toward performance.

  • “Organizations,” says Nickle LaMoreaux, CHRO at IBM, “must measure outcomes, not activity.”

  • Once a company couples agency with accountability and starts rewarding results rather than face time, it’s not such a large

  • leap to something like Flex Appeal, the program launched by international staffing agency Austin Fraser. Alice Scott, the firm’s chief operations and inclusion officer, describes the initiative as “work where you’re productive, when you’re productive, from day one, forever.”

  • But that new freedom puts new demands on company culture, which must now deliver equity for every employee, no matter where or when they work. Strong, highly functional cultures will work well no matter what time zone you live in or what time of day you do your work.

  • Some jobs, of course, can’t (yet) be done remotely. “Flexibility,” Nickle says, “is still the key.” Companies are offering job shares, different shifts, compressed workweeks, and other forms of flexible scheduling to make sure onsite employees can also shape work around their personal lives.

Ways to maximize flex time at your company 

  • As employees have shown they can be trusted to get the job done during the hours of their choosing, more employers are allowing workers to set their own schedules. “When you give someone choice and it comes backed with trust and with no consequences and no small print, I think that’s game-changing,” says Austin Fraser’s Alice Scott. “The effects for us have been overwhelmingly positive.” Here are some ways to offer your employees flex-time options while still achieving your business goals:

…I always check the sources before reading a report like this one. Saving you the search and posting for you right here. 

I’m curious how this relates to your own company right now and if you are a role model for others or where you see opportunities. Email or text me, I’d love to hear. 

Sources:

Survey 

  • Insights about job seeker priorities when considering a new job are based on LinkedIn’s Talent Drivers survey conducted in June 2021, with nearly 20,000 respondents across the globe. Respondents were asked to select up to five of the most important factors when considering a new job from a list of 15 employee value propositions.

  • Insights on employee happiness and feelings of care are derived from millions of Glint survey responses from more than 900 organizations; more details can be found in the Glint Employee Well-Being Reports from September 2021 and December 2021.

  • The survey data on C-level executives is based on a LinkedIn-commissioned YouGov survey of over 500 C-level executives from U.S. and U.K. organizations with 1,000+ employees and US$350+ million (£250+ million) annual revenue, from August 4 to 24, 2021, to understand how they are considering the future of work. The survey was conducted online.

  • The survey data on top areas to invest in to improve company culture was gathered from a LinkedIn Omnibus survey conducted in September 2021 among English-speaking, active LinkedIn members across the following countries and regions: US, UK, Canada, BeNeLux, Australia, India, Southeast Asia, Brazil, Germany, Middle-East and North Africa (MENA), Nordics, and Spain.

Behavioral insights 

  • Behavioral insights for this report were generated from the billions of data points created by nearly 800 million members in more than 200 countries on LinkedIn today. These analyses include data from September 2019 to September 2021.

  • Insights about job posts, company posts, member posts, and job titles are based on a keyword analysis using three categories of keywords: company culture, flexibility, and wellness. Categories included similar terms (e.g., flexibility included “remote work” and “work from home” as keywords) and were translated into Spanish, French, Japanese, Dutch, Italian, German, Portuguese, Turkish, and Chinese. Keywords were then used to classify content for comparative analyses. For comparisons between 2019, 2020, and 2021, the analysis considered all job posts, company posts, and member posts in the month of September of each year. If not otherwise stated, keyword analyses are based on all posts made in September 2021.

Dedicated to growing your business,

Val

P.S. I hope you enjoyed this week's VAL-uable Insights, sign up here to get them in your inbox each Monday morning: http://valwrightconsulting.com/newsletter-sign-up/

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Book Of The Week Winner: Words That Work

May 30, 2022 Val Wright
Words That Work

Lioness Magazine just announced Words That Work as their book of the week.

You can read the full interview here. My favorite question they asked me was who the book is for and why people should read it. Here’s my reply:

If you’ve ever replayed a pitch, a meeting or a conversation back and wished you could have a second take at what you said, this book is for you. Too many times, it’s easy to get caught up in preparing precise presentation slides or detailed spreadsheets without spending the time to plan and practice exactly what you will say and how you will say it.
Words That Work is full of quotes and scripts that tell you just what to say to get the results you’re looking for with your board, your investors, your team and your peers. It deconstructs the power of language and gives you tools you can immediately use to communicate your personal and company purpose that will deliver you profitable growth.

Take a moment today:
Ask yourself if you are having candid conversations with your teams about the most-difficult-often-avoided topics…

…it’s easy to be too cautious and hold back, when the opposite is needed
…it is easy to avoid rather than face conversations that need to be had
…it’s easy to form habits of avoiding and placating situations when sometimes you have to agitate
…it’s easy to do this if you create your own “truth telling norms” with your team and peers about just how candid you can be with each other and how you will go about sharing your candid feedback.

Are your truth telling conversations happening at the right moment with the relevant people?

Chapter One of Words That Work gives you the tools and techniques you need to create a truth telling culture around you. You can download it here.

Send me back your reflections from any of the tools shared in Chapter One before the end of June and I’ll share some personalized advice for you.

Dedicated to growing your business,

Val

P.S. I hope you enjoyed this week's VAL-uable Insights, sign up here to get them in your inbox each Monday morning: http://valwrightconsulting.com/newsletter-sign-up/

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Read These Top Three Stories In The WSJ Today

May 23, 2022 Val Wright
Newspaper

I love Sunday mornings with a pot of coffee, listening to British radio station Soul Central Radio, and the real paper version of the Wall Street Journal. (Online scrolling just doesn’t cut it for me…)

As I mentioned last week, I’ve just completed seven days of travel for technology conferences, private leadership retreats, brand strategy development, and acquisition integration. 

I took an extra day to myself before flying home and sleeping for ten hours straight. So Sunday morning was even more meaningful when I got to enjoy the cool California morning and read these thought provoking pieces. 

Each could have been featured alone in this week's VALuable Insights as its own topic but I couldn’t pick between them so you get the rapid version of each!

YES I know these are behind a paywall but I really do recommend you subscribe and get the old school style paper delivered to your door each morning. It’s worth it. 

Should Mayo Have A Purpose?

  • Love this particularly as I have been working a lot lately with Chief Marketing Officers on brand strategy and how companies can define who they really are (and how much their customers and employees really care!)

  • Terry Smith, one of Unilever’s largest shareholders gave my favorite quote.

  • It supports my belief that you can’t pretend to have a purpose or reason for being that is made up or doesn’t deliver return on investment for your shareholders.

  • This article is packed full of examples where chasing a purpose for the sake of a marketing campaign is a waste of time and money!

Why Social Media For Making Connections Isn’t All Bad According to Those Younger Than Me

  • Reed Hoffman has the 10th Edition of the book he co authored out The Start Up of You, and offers some interesting insights into those younger than me (or is it younger than I? My British / American grammar confuses me no end these days…but you get the point.)

Where Peloton Went Wrong and Can’t They Fix it?

  • Peloton executives must have whiplash from the speed they have gone from superhero to villain and back again so many times in the last few years.

  • The deconstruction of the events of their Rapid Growth certainly will feature in a future new edition of Rapid Growth Done Right as an example of what not to do during Rapid Growth!

  • This fascinating case study is unfolding before our eyes as we peddle, run, and meditate through endless classes…

  • I’m sure the PR shot of the executive team breaking ground on the new Peloton Factory doesn’t fill everyone with the optimism and hope that it once did!

If you want to read more about how creating a Company Purpose that isn’t based on marketing fluff or nebulous claims check out Words That Work, Kogan Page, 2022, to learn more or text / email me and we can talk live!

…I’ll be in Europe in July, and traveling very sporadically in June and August, so if you are thinking of a strategy retreat, conference, workshop, or event let me know now so you get your preferred dates on my calendar for 2022 and 2023!

Dedicated to growing your business,

Val

P.S. I hope you enjoyed this week's VAL-uable Insights, sign up here to get them in your inbox each Monday morning: http://valwrightconsulting.com/newsletter-sign-up/

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VAL WRIGHT
Consultant / Speaker / Author

Val is a recognized global leadership and innovation expert who is known as growth accelerator by top executives at Fortune 1000 companies including Microsoft, Amazon, LinkedIn, The Financial Times and PopCap Games.

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