I received a Thank You card with my Instacart online grocery delivery this week. It thanked me for letting him shop for me and for my tip, as COVID meant he had to switch careers. He explained he is rebuilding his career by day and at the weekend he is shopping online and delivering groceries via Instacart to help his family and support his daughter through college. I was able to contact him to hear more about his story.
I often wonder how all the Uber drivers are doing. Along with the pilots, airline crews, airport teams, office building support, coffee shop staff, restaurant workers, match day sports teams staff, and hotel employees —have they found alternative work, holding down two or three jobs, or still in need of help.
I’ve heard from many online shopping services that not everyone is patient, courteous, or grateful.
As my mum always told me: Manners cost nothing.
Hearing his story was a great reminder of how many people still need help.
Who can you ask about their story today? perhaps you might be able to help.
Dedicated to growing your business,
Val
P.S. I hope you enjoyed this week's VAL-uable Insights, sign up here to get them in your inbox each Monday morning: http://valwrightconsulting.com/newsletter-sign-up/